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Table 2 Themes and nodes in licensed cannabis retailer

From: Analyzing sentiments and themes on cannabis in Canada using 2018 to 2020 Twitter data

Themes

Nodes

Number and percentage of tweets

Access

Continuous access; easy access to store; limited access; online access; access to different formulations; developing mobile apps; barriers to online access; delay in delivery; home delivery; free delivery; increased hours of operation; increased days of operation; space availability; new products accessibility; merging with other business; new stores

n = 76 (23%)

Policy

Laws and regulations and public safety: decriminalization; developing marijuana-specific laws; law enforcement; legalization; limited licensed retailers; lowering taxation; people’s perception on cannabis regulation; age restriction; use in the public place; car safety; road safety

n = 71 (22%)

Education/information

Advertisement of the store and service; advocacy for cannabis use; awareness on the effects of cannabis; overdose; use (medical and non-medical); different strains; economic impact of the industry; comparison between alcoholism and cannabis use; health effects; inform the consumers about new information; providing access to documents related to cannabis use; research findings; use of educators

n = 49 (15%)

Uses of cannabis

Regular use; frequent use; medical use; non-medical use

n = 48 (15%)

Cannabis product

Packaging—Inadequate packaging; use of recycled materials for packaging (n = 2)

Price—compassionate pricing program; high price; need of price reduction (n = 4)

Quality—potency; percentage of THC and CBD; aroma; taste; visual appeal (n = 18)

Source—licensed producers; retail; legal source; illegal; homegrown (n = 13)

Type of product—edibles; cannabis concentrate; hybrid strain (n = 9)

n = 46 (14%)

Social (gender + stigma)

Gender—women in the industry

Stigma—lack of recognition; cannabis in sport; lack of education; racial justice; misconception; promoting the end of stigma

n = 20

(6%)

COVID-19 impacts

Reduced access to stores; closure of stores; community service; non-touch delivery; employee health concern; limited payment option; reduced store capacity; reduced store hours; struggle of small business; stocking up

n = 19

(6%)

 

Total =

329